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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Hayward Omni Guides

 Why won’t My Heater Start?​​1. First, check that your filter pump is On. Next, ensure the heater is enabled and the set point is higher than the current water temperature.   Select the bow to water Press the heater...
An Omni with a Filter Pump configured with Freeze Protect Enabled will enter Freeze Protect when the air temperature is lower than the configured Freeze Protect Air Temperature threshold. ​​When a Filter Pump enters Freeze Protect...
Quick Reference GuideVoice Control with AlexaPLEASE LEAVE THIS GUIDE IN THE HAYWARD CONTROLLER​​Pairing Alexa with OmniIf the OmniLogic or VS Omni has been registered and the Amazon  hardware has been set up, skip to Step...
OmniLogic Alarm Notifications: An email is sent to the Omni user when a new alarm is generated and cleared by the Omni controller. ​ Users can subscribe or unsubscribe from alarm notifications anytime from the OmniLogic website. ( See below...
The Chem Sense pH, Air and Water Temperature sensors may be calibrated. The pH can be calibrated from the phone app, the Temperature sensor must be calibrated at the controller while in Service Move.​Once you have determined how much the
From the mobile app you can control the set up of pH Dispensing to automatically dispense chemicals to help adjust the pH of a Body Of Water. The dispensing of chemicals to adjust the pH actively runs while the pH level is above the set point and the...
From the mobile app you can control the ORP Chlorination to automatically chlorinate a Body Of Water using chlorination. ORP Chlorination actively runs while the ORP level is below the set point and the filter pump is running. You can check on the state...
Before you begin it is recommended that you verify the Omni Automation System is set to automatically update the date and time from the internet. (firmware R4.0.0 or above)​ Follow the steps below at the Omni control panel. Step 1: Use the...
The Omni touch screen can be re-calibrated in two ways. ​ The first method is by going into service mode. The second is known as the power cycle method(The power cycle method requires having firmware R3.2.0 or higher installed on your Omni&rsquo...
Please keep in mind that the water temperature requires a configured water temperature sensor.  The Water Temperature is only displayed when the filter pump is running.​Filter is OFF, no Water Temperature displayed. The Pool Filter is...
USB drive information The preferred USB drive to use for the upgrade is the Sandisk Cruzer The memory of the USB drive must be 32GB or less. Power off the Omni controller by selecting the power button at the bottom...
How to Power-cycle your Omni controller.
This guide will cover what to do if you are unable to control your Omni system via the OmniLogic app. In most cases the app will display a red banner at the top of the screen, the message within the banner will indicate where the connection problem is...
How to set up your OmniLogic with your wired network?Connect MSP to Home Router:Configure Wired Connection:1. Press "config"2. Press the "config wizard"3. Press "Edit" then the right arrow4. Press "System Options"5. Press "Modify Network Setup"6. Press...
This is most likely due to a corrupt Omni configuration.  Factory reset the Omni and reprogram.
This is most likely due to a corrupt Omni configuration.  Factory reset the Omni and reprogram.
HLXDSPKIT
Yes, this is done using the OmniLogic web portal app.
For hardwired systems, unplug the ethernet cable, update to the latest firmware, reboot the system then re-insert the ethernet cable. For wireless setups, unplug the router update to the latest firmware, reboot the system then re-connect the router...