How to Enable or Disable Email Alerts or Other Notifications
OmniLogic Alarm Notifications:
- An email is sent to the Omni user when a new alarm is generated and cleared by the Omni controller.
- Users can subscribe or unsubscribe from alarm notifications anytime from the OmniLogic website. ( See below )
- Text message notifications are not yet available.


To opt in or opt out of alarm notification go to www.haywardomnilogic.com and enter your username and password. Press “SIGN IN” to continue.
Go to “profile” at the top right corner.


Click on “information” under “profile”.


To opt into alarm notification emails, select the radio button for “Receive Email”.
After, press the “Save” button to confirm the selection.


To opt-out from alarm notification emails, un-select the radio button for “Receive Email”, then press the “Save” button to confirm.


For additional assistance:
If you need additional help, the topic you need help with may be covered in a FAQ located at
Email Us:
Email a brief description of the problem along with
- The specific error message if any were displayed.
- And your MSP ID
To customerappsupport@hayward.com. Someone will respond within 24-48 hours.