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For any inquiries or assistance, please contact us via email. We are here to help!

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Hayward® is America’s first choice for residential and commercial swimming pool and spa equipment. We manufacture the Totally Hayward™ System and sell our products direct to wholesalers. Therefore, we do not offer products or product pricing directly to consumers. Requests for on-line quotes and equipment purchases must be directed to a Hayward authorized builder, retailer or Platinum service dealer.

If you wish to contact Hayward directly regarding questions about your Hayward products or need technical support, please choose from the options below.

Contact Us

Hayward® is America’s first choice for residential and commercial swimming pool and spa equipment. We manufacture the Totally Hayward™ System and sell our products direct to wholesalers. Therefore, we do not offer products or product pricing directly to consumers. Requests for on-line quotes and equipment purchases must be directed to a Hayward authorized builder, retailer or Platinum service dealer.

If you wish to contact Hayward directly regarding questions about your Hayward products, choose from the options below.

Contact US Hayward Residential

Product Support
Contact us by phone: 

Customer Service & Technical Support

Support Hours: 
Monday - Friday
8am - 8pm EST 

Contact us by letter:

Hayward Holdings, Inc.

1415 Vantage Park Drive #400

Charlotte, NC 28203

Contact us by e-mail:

Contact US Hayward Commercial

Product Support

If you are NOT inquiring about a Commercially Licensed Facility or Hayward Commercial Products, please click here

Contact us by phone:

CAT Controller, Saline C 6.0, & HydroRite Tech Support

Support Hours:  8-8 EST M-F

Pump, Filter, Heater, Lights, & Whole Goods Tech Support

Contact us by letter:

Hayward Holdings, Inc.

1415 Vantage Park Drive #400

Charlotte, NC 28203

Contact us by e-mail:
Contact Sales: 
United States

Hayward Commercial Sales Support