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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

What do High and Low Salt Alarms Mean?

Low and High Salt Alarms can be observed when the salt in parts per million is outside of the expected range in a Body Of Water.​ Salt Chlorination takes place while the Salt Level is between 2400 and 3800 ppm.​

A Low Salt Alarm is generated when the Salt ppm is between 2400 and 2700 ppm for Standard.

For Low Salt Monitoring it is between 800 and 1200 ppm.​

A High Current/Salt alarm is specific to the Turbo Cell installed.​

 

To Fix a Low Salt Level

To fix a Low Salt level you may need to add more Salt to the water.​

Test your water and independently measure the salinity of the water before adding salt.​

If the reading from the Omni does not closely match the independent measure of the Salt, then the chlorination system may need to be inspected and maintained by a Hayward Authorized Servicer ​

To Fix a Very Low Salt Level

To fix a Very Low Salt level you may need to add more Salt to the water. Note that at Very Low Salt no chlorination is taking place; the water is not being treated.​

Test your water and independently measure the salinity of the water before adding salt.​

If the reading from the Omni does not closely match the independent measure of the Salt, then the chlorination system may need to be inspected and maintained by a Hayward Authorized Servicer ​

To Fix a High Salt Level

To fix a High Salt you may need to add fresh water to the Body Of Water. You may need to drain water out to make room                                                                   for the fresh water being added.​

Test your water and independently measure the salinity of the water before adding fresh water to adjust the salt level.​

If the reading from the Omni does not closely match the independent measure of the Salt, then the chlorination system may need to be inspected and maintained by a Hayward Authorized Servicer ​