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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Does not go to Top Mode when selector is placed in Auto Mode.

  • Use pressure-testing fitting to check the pressure. It should be approximately 27psi. 
  • Selector switch on the gearbox may not be connected to the external slide switch. Open cleaner and reconnect or contact your Hayward Authorized Phantom dealer for repair. 
  • Check the o-ring at the skim jet connection to the manifold to determine if it is damaged or missing. Contact your Hayward Authorized Phantom dealer for repair. 
  • The top/bottom piston in the manifold maybe stuck or damaged.  Contact your Hayward Authorized Phantom dealer for repair. 
  • Selector collar inside the gearbox may be broken or damaged. Replace gearbox. Contact your Hayward Authorized Phantom dealer for repair. 
  • There are damaged or broken teeth in the gearbox that is preventing the timing cam gear from rotating. Replace the gearbox. Contact your Hayward Authorized Phantom dealer for repair. 
  • Ball in selector collar is missing, broken or out of place. Replace the gearbox. Contact your Hayward Authorized Phantom dealer for repair.