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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Cleaner will not go to Bottom Mode when selected.

  • Use pressure-testing fitting to check the pressure. It should be approximately 27psi. 
  • Selector switch on the gearbox may not be connected to the external slide switch. Open cleaner and reconnect or contact your Hayward Authorized Phantom dealer for repair. 
  • The upper thrust jet hose at the manifold or the jet maybe disconnected.   Contact your Hayward Authorized Phantom dealer for repair. 
  • Top/Bottom check valve hose maybe disconnected at the manifold or gearbox.  Contact your Hayward Authorized Phantom dealer for repair. 
  • Top/bottom check valve maybe damaged or debris is preventing ball from closing and sealing.   Contact your Hayward Authorized Phantom dealer for repair. 
  • Selector collar inside of the gearbox maybe broken or damage.   Replace gearbox.  Contact your Hayward Authorized Phantom dealer for repair. 
  • The top/bottom piston in the manifold maybe stuck or damaged. Contact your Hayward Authorized Phantom dealer for repair.