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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Cleaner climbs to the surface and sucks air.

  • The vacuum or flow setting is too high.  Use the “vacuum gauge adaptor” or “flow gauge” supplied with the cleaner to measure the vacuum in the cleaner hose. You should have 1" vacuum per section of hose. If you happen to have the new “flow gauge” adjust the flow so the reading is at least ½ way between maximum and minimum.  Follow the directions in the Hayward owners guide or video. 
  • Set the “flap adjuster” to #1.  Consult your Authorized Hayward Dealer for assistance.