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Support Center

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Support Center

Here you’ll gain easy access to information regarding your favorite Hayward products including, quick reference guides, troubleshooting steps, and product support videos. You have come to the right place.

Here you’ll gain easy access to information regarding your favorite Hayward products including, quick reference guides, troubleshooting steps, and product support videos. You have come to the right place.

Faq's

Dive into our extensive repository of frequently asked questions for comprehensive exploration.

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Warranty

Be the coolest pool in town when you add this tech to your pool.

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Rebate center

Up to $1,000 in savings*. View rebates or check rebate status.

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Hayward Insights

Learn about maintenance, innovation, pool safety & other insights from Hayward.

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Tools

Utilize tools and downloads of mobile apps, calculators, digital books, guides and more.

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Literature and Manuals

Comprehensive Hayward product manuals & literature

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ASME Reports

Industry standards in Hayward's top-quality products

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Energy Guide

Hayward Product Efficiency Energy Labels

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Hayward Support

Expert support is just a click away. Connect with our team now

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Firmware Update

Keep your Hayward Software up to date.

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Quick reference & troubleshooting guides

OmniLogic Network Setup

Download(opens in a new tab)

OmniLogic Basic Navigation Help

Download(opens in a new tab)

OmniLogic Pre-Install Checklist Homeowner

 Download(opens in a new tab)

OmniLogic Technical FAQs

 Download(opens in a new tab)

OmniLogic Builder Checklist

 Download

OmniLogic Quick Start Guide Voice Control with Alexa

 Download

OmniLogic Consumer Troubleshooting Guide

 Download(opens in a new tab)

ProLogic/AquaLogic Troubleshooting Guide

 Download(opens in a new tab)

Sense & Dispense Troubleshooting Guide

 Download(opens in a new tab)

AquaRite (English and Spanish)

Download(opens in a new tab)

AquaRite (English and French)

Download(opens in a new tab)

Salt & Swim 3C Installation Quick Start Guide

Download(opens in a new tab)

Salt & Swim 3C Chemistry Quick Start Guide

Download(opens in a new tab)

Salt & Swim SAS-Cell Installation Guide

Download(opens in a new tab)

AquaRite Consumer Troubleshooting Guide

Download(opens in a new tab)

EcoStar® & EcoStar SVRS Troubleshooting Guide

Download(opens in a new tab)

TriStar® VS Overview

Download(opens in a new tab)

Super Pump® VS Overview

Download(opens in a new tab)

Super Pump® VS 115V Overview

Download(opens in a new tab)

MaxFlo VS™ 115V Overview

Download(opens in a new tab)

MaxFlo VS™ Overview

Download(opens in a new tab)

VS Omni™ Installation Quick Start Guide

Download(opens in a new tab)

VS Omni™ Quick Start Guide Voice Control with Alexa

Download(opens in a new tab)

VS Omni™ Consumer Troubleshooting Guide

Download(opens in a new tab)

XE Pumps Technical Training Guide

Download

Pump Replacement Guide

Download

Universal H-Series Overview

Download(opens in a new tab)

Universal H-Series Consumer Troubleshooting Guide

Download(opens in a new tab)

AquaVac® 500 Quick Start Guide

Download(opens in a new tab)

Suction Pool Cleaner Quick Start Guide

Download(opens in a new tab)

Robotic Pool Cleaner Troubleshooting Guide

Download(opens in a new tab)

Hayward AquaNaut Troubleshooting Guide

Download(opens in a new tab)

Hayward AquaTrol Troubleshooting Guide

Download(opens in a new tab)

Hayward AquaVac 6 Series Troubleshooting Guide

Download(opens in a new tab)

Universal ColorLogic Pool & Spa Lights Overview

Download(opens in a new tab)

Universal ColorLogic and CrystaLogic 12V Quick Start

Download(opens in a new tab)

ColorLogic 4.0 - ALL MODELS Programming Guide

Download(opens in a new tab)

Universal ColorLogic Consumer Troubleshooting Guide

Download

AquaConnect Consumer Troubleshooting Guide

 Download(opens in a new tab)

ProLogic Troubleshooting Guide

 Download(opens in a new tab)

2012 Heat Pump Troubleshooting Guide

 Download(opens in a new tab)

H100 Induced Draft Heater Troubleshooting Guide

 Download(opens in a new tab)

Instructional videos

OmniLogic

Prologic - 4, 8, 16 relays, AquaPlus

AquaRite

HydroRite™ UVO₃

AquaRite Pro

Salt & Swim 3C

TurboCells

VS Omni™

EcoStar® & EcoStar® SVRS

TriStar

MaxFlo VS™

Super Pump® VS

TriStar® VS

Universal H-Series

TigerShark, SharkVAC and SharkVAC XL™

Navigator Pro

Pool Vac XL & Pool Vac Classic

AquaVac 500